Among all the measures announced by the government that will be implemented in phase 2 of the de-escalation towards the ‘new normal’, the opening of shopping centers and parks was one of the most anticipated by merchants and users. The reactivation of commercial activity is essential when facing this crisis that we are gradually overcoming.
In this phase 2 and, from now on, nothing will be like before, and shopping in a mall even less. It will be difficult to see crowds at the entrance of a store and the way of buying will be very different due to safety and hygiene measuresthat must be maintained to avoid the spread of COVID-19 infections. Something that we have already seen with the first openings of stores such as Zara, H&M and El corte ingles.
Reduced
capacity First of all, the capacity will be reduced to only 40% and in the case of common areas , the total capacity drops to the 30% limitation . In addition, you can only walk through them to move from one business to another since it is prohibited by law to stay in these spaces.
Among the most important measures that are put in place for the reopening of shopping centers is extreme cleanliness and hygiene .that establishments must maintain, they must carry out cleaning and disinfection of the facilities at least twice a day with special attention to the most frequent contact surfaces such as doorknobs, counters, furniture, handrails, vending machines, floors, telephones, hangers , carts and baskets, faucets, and other similar items.
At least one of the cleanings of the establishments must be carried out at the end of the day and the other, from the Spanish Association of Shopping Centers and Parks, recommends that a break be carried out, preferably at noon and take advantage of this to also carry out maintenance tasks. and reposition.
A
new way to shop
customer service is another aspect that is going to change from now on. The safety distance between the seller and the client must be one meter in the event that both have protection measures and two meters in the event that they do not have them to ensure the protection of both the worker and the client.
In addition, people with special needs and the elderly will have access and ‘priority’ queues both inside shops and in toilets, elevators or nursing rooms. Likewise, wheelchairs on loan must be disinfected before and after each use.
