Social Security has enabled new telephone numbers through which citizens can receive information, as well as carry out other necessary procedures. Through the magazine of the Secretary of State, the body thus undertakes not to leave anyone unanswered within a minimum period of time and respecting confidentiality.
Until now, there were only days of telephone lines to manage incidents and questions from users. But to facilitate the management of information and procedures, from now on two new lines are added; To receive information, they had 901 16 65 65, which is joined by 91 542 11 76.On the other hand, 901 10 65 70 is used to request an appointment and from now on it can be used together with 91 541 25 30 if an automated appointment is desired. Both phones will have the same hours as their predecessors: from Monday to Friday, non-stop from 9:00 a.m. to 8:00 p.m.
Thus, the telephone numbers 91 541 25 30 and 901 10 65 70 correspond to the automated appointment lines and they work 24 hours a day, 7 days a week. Simply by dialing the keys indicated by the automated voice, or responding verbally to what is asked, you can get an appointment quickly and easily , without waiting in line or waiting calls.
Other procedures such as requesting Labor Life reports with your postal delivery can be requested through 901 50 20 50.In addition to carrying out the commitment made by Social Security to maintain the confidentiality of the data we provide, the reports will only be sent to the name and address that exists in your files. This line is also available for information on affiliation, registration, collection, postponements, RED, SLD, telematic services and general information.
Services available at the Social Security telephone numbers
Request the European Health Card, to be sent by post to your address.
Provide information on any issue related to Social Security and procedures related to the INSS.
Request information regarding benefitsor help, from requirements to procedures and formalities. In the same way, you can receive information about files already open or benefits already awarded, as is the case of pensions.
Provide help that guides in the use of all the electronic services available on the Social Security website and in its Electronic Headquarters.